LAST UPDATED: SEPTEMBER 2026

Refund Policy

We want the description on the sales page to match what you receive.

30-day request window

You may request a refund within 7 calendar days of purchase if the digital product is materially different from the description on the sales page, the file is defective, or a technical delivery/access problem cannot be reasonably resolved.

How to request a refund

Reply to your Gumroad receipt or contact support@lorettawhitt.com with the email address used at checkout, the order information available on your receipt, and a short description of the problem.

Processing

Approved refunds are processed through Gumroad. Processing time after approval may depend on Gumroad, the payment method, and your financial institution.

Abuse and duplicate requests

Refund requests may be declined where there is evidence of fraud, repeated refund abuse, chargeback abuse, or unauthorized redistribution of the digital product, except where mandatory consumer law requires otherwise.

Consumer rights

Nothing in this policy removes any mandatory refund, cancellation, or consumer-protection rights that apply to you by law.